Bilkul. Aapki fashion/clothing website ke liye Shipping Policy ye professional aur simple format mein rakh sakte hain:

Shipping Policy

At Sona Fashion Shop, we aim to process and deliver your order as quickly and safely as possible.

Order Processing

Orders are normally processed within 1–3 business days after confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

Estimated delivery time is:

• Major Cities: 2–5 business days

• Other Areas: 3–7 business days

• Remote Areas: 5–10 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your order.

Any promotional free-shipping offer will be subject to the terms and conditions of that offer.

Order Confirmation

After placing an order, our team may contact you by phone or WhatsApp to confirm your order and delivery details.

Orders with incomplete or incorrect information may be delayed or cancelled.

Tracking Your Order

Once your order has been dispatched, you may receive tracking information through SMS, WhatsApp, email, or another available communication method.

You can use the tracking information to check the status of your shipment.

Delivery Attempts

The courier may make multiple delivery attempts. Please ensure that you or an authorized person is available to receive the parcel.

If the parcel cannot be delivered because of an incorrect address, unavailable recipient, or refusal to receive the order, additional shipping charges may apply for re-delivery.

Delayed or Lost Orders

While we work with reliable courier services, delivery delays may occasionally occur.

If your order is significantly delayed or appears to be lost, please contact our customer support team with your order number so we can assist you.

Damaged Packages

If your parcel appears damaged or opened upon delivery, please contact us as soon as possible and provide clear photos or videos of the package and product.

Contact Us

If you have any questions about shipping or delivery, please contact our customer support team.

By placing an order with Sona Fashion Shop, you agree to the terms of this Shipping Policy.